Crown Resorts acknowledged significant shortcomings in its ethical gaming procedures. A royal commission investigation in Victoria, Australia, determined that the corporation had not sufficiently safeguarded at-risk gamblers. Proof reveals that Crown fell well short of its responsible gaming duties. While possessing the means to mitigate gambling-related harm, they lacked the desire.
Consequently, Crown has pledged a comprehensive revamp of its responsible gaming program, encompassing measures like enhanced staff education and restrictions on patron gambling durations. Nevertheless, as Adrian Finanzio, counsel aiding the royal commission, highlighted, these proposed changes essentially concede that Crown has been remiss all along. Ceasing practices that should never have transpired is hardly a remedy.
The Kings Inquiry requested the records from the Crown Resorts gathering referenced previously, but the corporation is delaying.
Incidentally, Finanzio also informed Commissioner Finkelstein that their inquiry revealed individuals who wager at Crown Melbourne are three times as prone to developing gambling issues compared to those frequenting other Victorian casinos.
